Privacy notice
Information limited to your enquiry and the communication it requires.
Controller and information received
VYRENQO, 12 rue des Chevaucheurs, 69005 Lyon, France, controls the processing of enquiries received through this website. Data contact: business@vyrenqosoftware.tech. Name, email address and message are needed to reply; customer type and selected service help route the enquiry. Telephone and, depending on the situation, company information are optional. Do not submit identity documents, payment-card details, passwords, sensitive information or client databases through this form.
Purposes and legal grounds
Information is used to reply, clarify the need, prepare a quote and follow up. Pre-contractual steps requested by someone contracting personally rely on GDPR Article 6(1)(b). Managing an organisation’s representatives and service security may rely on legitimate interests, subject to their rights. Invoicing and statutory records rely on legal obligations. An enquiry does not automatically subscribe anyone to marketing, and the website makes no automated decisions with legal effects.
Recipients and transfers
Enquiries are available to VYRENQO and authorised providers needed for hosting, forms and business email. Netlify processes forms and technical information such as IP addresses or timestamps to operate and protect the service. Some host or sub-processor processing may occur outside the European Economic Area, including in the United States, subject to applicable transfer safeguards. You may request the providers involved in your communication and further details of those safeguards at the contact address. Data is not sold to advertisers.
Retention periods
An enquiry that does not lead to work is retained for no more than twelve months after the last substantive exchange, unless a documented dispute or legal obligation requires otherwise. Contract evidence follows applicable periods, generally five years. An electronic consumer contract worth at least €120 is retained for ten years from delivery or performance, with access under statutory conditions. Invoices and accounting documents are retained for ten years from the financial year-end. Archive access is restricted; security logs follow the provider’s relevant periods.
Your rights and security
You may request access, correction, erasure or restriction; objection and portability apply according to the legal ground. Write to business@vyrenqosoftware.tech. A reply is normally provided within one month, with a reasoned extension where the GDPR permits it. You may complain to the CNIL. Statutory retention may limit erasure. For a later project involving your own data, roles, access, processing locations and safeguards are agreed separately before transfer; this public form is not a secure repository for databases or business secrets.