Private customer terms
A clear proposal, a total price and your consumer rights preserved.
Before any order
The form lets you explain your need without payment or contract formation. Before a remote assignment you receive, on a durable medium, the essential features, compatibility requirements, deliverables, limits, performance date, total price, payment terms, withdrawal rights and applicable guarantees. A contract arises only after your express agreement to the specific proposed terms; submitting an enquiry is not acceptance.
Total price and options
Starting budgets are stated in euros inclusive of applicable taxes for the advertised scope. The quote gives the final amount and any essential excluded or optional cost: licence, subscription, hosting, hardware or travel. Where a cost cannot be calculated in advance, the calculation method is explained before agreement. No paid option or early start is accepted by default; any advance payment, its amount and legal nature must be specified in the proposal.
Performance and support
The contract states the schedule and validation stages. Relevant data, devices and accounts are identified before work; access is limited and shared through an appropriate channel after agreement. If performance is delayed or becomes difficult, statutory rights to require performance, suspend a payment or end the contract under applicable conditions remain available. Optional support or maintenance does not replace or reduce statutory obligations or required updates.
Statutory digital guarantees
Where a contract supplies digital content or a digital service to a consumer, the statutory conformity guarantee applies. For a one-off supply, the provider is responsible for defects existing at supply and appearing within two years; for continuous supply, responsibility covers defects arising during the contractual period. Conformity must be restored free of charge within a reasonable time and without major inconvenience. A price reduction or termination is available in the cases specified by law. Necessary conformity updates and related information remain due for the applicable statutory period. Hidden-defect protection also remains available where its conditions are met. These rights are not an optional commercial warranty and cannot be removed by a “bespoke” description, maintenance subscription or general quotation clause.
Withdrawal, complaints and country of residence
Withdrawal is explained on the dedicated page; a distance service contract normally carries a fourteen-day period. Complaints may be sent to business@vyrenqosoftware.tech, and mediation details must be provided before a consumer contract. Choosing French law does not remove mandatory protections in your country of residence where the law provides them. This website does not impose an exclusively competent court.